Frequently Asked Questions
We accept Credit Card, Paypal & AfterPay. Credit cards accepted include Visa, Mastercard and Amex.
Discount codes are only valid on full priced planners and products unless otherwise stated.
Mention this in the notes section and we will ensure no invoice is packaged. We can add a gift note in and send straight to your lucky friend or family member.
Please choose carefully as Hope Lane Designs does not offer refunds, returns or cancellations.
We pride ourselves on offering the highest customer service standards, please contact us if you are unsatisfied.
If your order arrives damaged in transit, please contact us within 7 days of the order being received so that we can investigate the situation and action for you.
Our journals and designs remain the copyright of Hope Lane Designs. All rights reserved. Our planners or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission by us. The purchase of a product does not entitle reproduction.